Effective Date:

At Kathy Miller, DC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, https://kathymillerdc.com/, and through communications with our office.

By using our website or submitting your personal information, you acknowledge the practices described in this Privacy Policy.

Information We Collect
We may collect personal information when you visit our website, complete a contact form, request an appointment, or communicate with our office.

This information may include:

  • Full name
  • Phone number
  • Email address
  • Appointment requests and scheduling information
  • Information voluntarily submitted through website forms
  • Communication preferences, including SMS consent
  • Website usage information, such as IP address, browser type, and pages visited

We collect information that is necessary to respond to inquiries, provide requested services, and improve your experience with our practice.

How We Use Your Information
The information we collect may be used for the following purposes:

  • Responding to questions and inquiries
  • Scheduling and confirming appointments
  • Sending appointment reminders and office notifications
  • Communicating important updates regarding our services
  • Requesting feedback about your experience
  • Improving our website and patient experience
  • Maintaining accurate records of communications
  • Complying with applicable legal and regulatory requirements

We only use your information for legitimate business purposes and in accordance with applicable privacy laws.

SMS Text Messaging and Mobile Information
Kathy Miller, DC may offer SMS text messaging to communicate with patients who have provided their consent to receive text messages.

These messages may include:

  • Appointment confirmations and reminders
  • Scheduling updates
  • Follow-up communications
  • Requests for patient feedback
  • Office announcements and notifications

By opting in to receive SMS communications, you authorize Kathy Miller, DC to send text messages to the mobile number you provide.

Message frequency may vary depending on your appointments and interactions with our office.

Message and data rates may apply.

You may opt out of receiving SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact our office at (858) 483-8500.

Mobile Information and SMS Consent Protection
We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.

Mobile opt-in data includes your mobile phone number, SMS consent information, and related messaging preferences.

Your consent to receive SMS communications will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may use authorized service providers to facilitate the delivery of text messages on our behalf. These providers are permitted to use the information only as necessary to provide messaging services and must protect it in accordance with applicable privacy and security requirements.

SMS consent is voluntary and is not a condition of receiving chiropractic care or other services from our practice.

Information Sharing and Disclosure
Kathy Miller, DC does not sell or rent personal information collected through our website.

We may share limited information with trusted third-party service providers when necessary to operate our website, manage appointments, process communications, or provide requested services.

These providers may include:

  • Website hosting and maintenance providers
  • Appointment scheduling platforms
  • Patient communication and SMS service providers
  • Technology and administrative support providers

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of our practice, patients, or others.

All information sharing is subject to applicable privacy laws and the limitations outlined in this Privacy Policy.

SMS opt-in information and consent records will not be shared with third parties for marketing or promotional purposes.

Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and understand how visitors interact with our content.

Cookies are small files stored on your device that help websites remember certain information about your visit.

Depending on the technologies used, cookies may collect information such as:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • General geographic location
  • Website interaction data

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-Party Websites
Our website may contain links to third-party websites or services.

These websites operate independently and may have their own privacy policies and data collection practices.

Kathy Miller, DC is not responsible for the privacy practices, security, or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they access.

Protection of Personal Information
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Access to personal information is limited to authorized personnel and service providers who require it to perform their responsibilities.

Although we make reasonable efforts to safeguard information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

Health Information and Patient Privacy
Kathy Miller, DC recognizes the importance of protecting sensitive health information.

Patient health information is handled in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

Our website contact forms are intended for general inquiries and appointment requests.

Please do not submit sensitive medical information, detailed health histories, or other confidential health information through general website contact forms.

For questions involving your medical records or personal healthcare information, please contact our office directly.

Your Privacy Rights
Depending on applicable laws, you may have the right to:

  • Request access to personal information we maintain about you
  • Request corrections to inaccurate information
  • Request deletion of certain personal information
  • Ask questions about how your information is collected or used
  • Withdraw consent for certain communications
  • Opt out of SMS text messaging

To submit a privacy-related request, please contact our office using the information provided below.

Certain information may need to be retained to comply with legal, healthcare, or administrative requirements.

Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal and regulatory requirements.

When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, where appropriate.

Children’s Privacy
Our website is not intended to collect personal information directly from children under the age of 13 without appropriate parental or legal guardian consent.

If we become aware that personal information has been collected from a child without the necessary consent, we will take reasonable steps to address the situation in accordance with applicable law.

Changes to This Privacy Policy
Kathy Miller, DC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, website functionality, or applicable laws.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically.

Contact Information
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your information is handled, please contact us.

Kathy Miller, DC
4410 Lamont Street
San Diego, CA 92109

Phone:
(858) 483-8500

Website:
https://kathymillerdc.com/